What Are Business Services?
Business services are activities that benefit companies without supplying physical products. These activities are essential to any company, and can help them save money, time and effort on tasks they don’t have the expertise or resources to handle. These include marketing, consultation, waste handling and shipping services, among others. The industry is growing rapidly and provides many opportunities for workers with the right skills.
The service-based economy is a vital part of the global economy and contributes to a significant percentage of GDP in most countries, including the United States. Many people in the industry work remotely, and this is especially beneficial for individuals who prefer a flexible schedule or don’t want to deal with commutes.
In addition to being a highly flexible career option, jobs in the field often pay well. In fact, the Bureau of Labor Statistics predicts 2.1% annual employment growth in business and professional services between 2020 and 2030.
The key to a successful service business is the way it interacts with its customers. For example, an architectural firm can make or break its reputation based on the effectiveness of its communication with clients. A fast food restaurant can succeed or fail based on how quickly its employees can serve customers.
Another important characteristic of service businesses is that the input of their customers can affect the cost and quality of their operations. For instance, an architect’s client might provide constructive criticism that improves the efficiency of the project, or a customer who dithers at a fast-food counter may slow down the service for everyone behind him.