Business Services for Business Creation and Development
Business services are activities that help businesses run and grow. These activities do not deliver a tangible commodity, and are supported by information technology. Increasingly, businesses are turning to specialized business services to meet their unique needs. Historically, business services were an attractive investment opportunity for private equity firms, but the rise of outsourcing and globalization has driven a trend toward specialization and consolidation.
Business services often include marketing, production, and information technology. These services can help organizations free up their time so that they can focus on their core mission. These services can be as simple as updating an employee self-service portal or conducting an IT audit. Some businesses even outsource production and marketing services. These services are not only helpful to businesses, but can also save them money and time.
Outsourcing allows companies to reduce their overhead costs while increasing their customer service levels. In addition, businesses are able to transfer the associated risks. Some activities require special certifications, permits, insurance, or authorizations, which they cannot obtain on their own. There is no one-size-fits-all approach to business services, but there are four main dimensions that should be considered when partnering with an external service provider.
Business services must be focused on the customer and embrace an agile culture. They also need to adopt long-term planning and manage their talent development strategies aggressively. In addition to cost savings, business services can help companies deliver services more quickly.